Frequently Asked Questions

1. How are you different than other Medical Practices?


A. We offers patients a pleasant and elegant environment where they are never rushed and are always seen on time. New patients are allocated one full hour and existing patients a half hour. 


 


2. What is "White Coat Syndrome"?


A. It is a phenomenon in which a patient's blood pressure spikes when in a clinic or in the presence of a Doctor. With this is mind, our office does not look like a clinic and no one wears a white coat.


 


3. Does Dr. Coker speak Spanish? 


A. No.




4. What is the age group that Dr. Coker sees?


A. From 10 to 65 years old. For patients who are younger than 10 please look for a Pediatrician. Patients over 65 should find a Geriatric Physician, Dr. Coker is not Medicare certified.




5. Why do you require patients to have a voicemail, text, and email?


A. Being able to reach you is extremely important, especially when it involves time sensitive test results. Not having all 3 will disqualify you from becoming our patient. 


 


6. Why do you require a patient's Social Security number?


A. The 3 reasons are listed below. Please note: This information will be encrypted and not shared with anyone.

1) It is a secondary way to find your information when dealing with insurance companies
2) Lab tests are identified by your SS number not by your card ID number
3) If your insurance is cancelled it is our only way to seek compensation

If you are unable or unwilling to provide this information we will be glad to see you as a Self-Pay patient. Once your insurance has made a full payment on your behalf, we will refund these funds back to you.

 


7. Why do you take a photo of all new patients?


A. Your photo is attached to your medical records to determine your identity for future visits in case you forget your ID.

 



8. Can I make a first time appointment for someone else?


A. If the patient is under 18 years of age a parent or guardian can make an initial appointment, otherwise no.


 


9. What do I need to bring to my initial visit?


A. A photo ID and your insurance card.


 


10. Do you accept self-pay patients without insurance?


A. Yes. For more information call 305-392-0449.


 


11. Do you prescribe ADD/ADHD or chronic pain medication?


A. No.




12. Does Dr. Coker do Well Woman's Exams and Pap Smears?


A. No. Please contact your insurance company for a list of Gynecologist who are able to perform this test.


 


13. Where do I go to get my blood drawn?
A. Either LabCorp or Quest depending on your insurance. Click below for locations.
www.QuestDiagnostics.com
www.LabCorp.com




14. How soon will I get my lab results?


A. Instantly. Download the "MyQuest for Patients" or the "LabCorp | Patient" app and the lab will post your results at the same time we get them. If your results appear in any color other than red they are within normal limits. If they appear in RED call 305-392-0449 to schedule a follow up visit. Please Note: Abnormal test results cannot be discussed over the phone. 


 


15. Can I refuse an abnormal follow up appointment?


A. Yes. You will be asked to sign a legal form releasing Dr. Coker from any liability, this form will also terminate you as a patient from our practice.




16. Can Dr. Coker prescribe new medications over the phone?


A. No.

 



17. Can Dr. Coker prescribe existing medications over the phone?


A. Yes, within 30 days of your last visit.


 


18. How long can Dr. Coker refill a prescription for a chronic condition?


A. Up to one year. After 365 days you will need to schedule an appointm